Manual scheduling chaos led to double-bookings and missed appointments. Office staff spent 15+ hours weekly coordinating field teams via phone calls and texts.
Solution
Implemented OpsManager’s real-time scheduling and GPS tracking. Automated job updates and progress reporting eliminated most manual coordination.
Outcome
Reduced scheduling conflicts by 90% and cut admin time by 12 hours per week. Customer satisfaction improved due to reliable arrival times.
Key Results
Time Saved Weekly
0+ hours
Scheduling Conflicts Reduced
0+ hours
Customer Satisfaction
+0%
It has been a very productive partnership with opsmanager which we wholly intend continuing with